Purpose and Scope:
This policy explains when and why we collect personal information about people. How we use it, the conditions under which we may disclose it to others and how we keep it secure. This policy applies to anyone that uses the Stoneham Bakehouse website, receives our newsletter, or expresses interest in our events. By using our services, you’re agreeing to be bound by this policy.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
Stoneham Bakehouse is committed to protecting and respecting your privacy.
Stoneham Bakehouse is a Community Interest Company (no. 09542090).
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive our newsletter.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. If you visit Stoneham Bakehouse we will keep a record of which project you connect with and may ask you for some personal information to help us make the session enjoyable and safe.
How is your information used?
We may use your information to:
- to facilitate the safe and effective running of our sessions and events and to send updates;
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested or that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our goods and services;
- process a grant or job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We share information with defined project partners only where necessary for the running of the project. We will not share your information with third parties for any purpose accept where a safeguarding concern is raised.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are purchasing a product or service from our site, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
As of the 25/5/18 we will not subscribe you to our newsletter list unless you have given your explicit consent. We will not contact you for marketing purposes by post. You can change your preferences, withdraw your consent or ask us to delete your information at any time by contacting us by email: email@example.com You can unsubscribe from our newsletter using the link in the email.
How you can access and update your information
The accuracy of your information is important to us, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at firstname.lastname@example.org. Alternatively, you can telephone 07786927110
You have the right to ask for a copy of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Links to other websites
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/ guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this policy
We keep this policy under regular review.
This policy was last updated in April 2018.